Terms

Draft for a lawyer to check. Not final, and not yet an agreement with any school. Everything in square brackets is not decided.

Who provides the service

Cerisean, [legal form], of [registered address], provides Cerisean Timetables.

• "We" means Cerisean. "The school" means the school or trust that uses Cerisean Timetables.
• These terms apply from the day a school starts a trial or a plan.
• The person who accepts them must be allowed to act for the school.

The school's account

The school decides who uses its account, and answers for them.

• The School admin decides who can sign in to the school, and with which role
• Each person keeps their sign-in to themselves
• The school is responsible for what is done by the people it lets in
• When a member of staff leaves, the school marks them as leaving or removes them, so they can no longer sign in

The school's staff and their data

The school decides what it enters about its staff; we only use it to run the service.

• The school enters names, mobile numbers, absences, leave and substitutions, and tells its staff these are stored. The privacy page lists everything.
• We use the school's data only to run Cerisean Timetables for the school
• We do not sell it, and we show no advertising
• No student data is needed; the school does not enter any student's name or details

Acceptable use

The school and its staff do not use Cerisean Timetables to:

• break the law, or help anyone break it
• see or change another school's data
• test, overload or attack the service, or get round its security
• copy the app, or sell access to it
• write anything about a person that is false, abusive, or more private than the school needs

We may suspend an account used this way, and tell the School admin why and how to put it right. [Notice before a suspension]

Fees

• [The plans and their prices, per school year]
• [Whether prices include GST]
• [How invoices are sent, and how and when they are paid]
• A price change is announced in advance and starts at the school's next renewal. [How many days' notice]

The trial

• [How long the trial is]
• [Whether the school gives payment details for the trial]
• [What happens at the end of a trial that is not followed by a plan]

Cancellation and refunds

The School admin can cancel at any time by writing to support@cerisean.com from their own address.

• [When a cancellation takes effect]
• [Refunds: whether, and how much, for the rest of a school year]
• [When we may end the service, and the notice we give]

The school's data, and deleting it

The school's data belongs to the school.

• Any timetable can be printed, and the published one downloaded as a CSV file, at any time
• When the School admin asks, we delete the school and everything it holds. [Within how many days] [How long copies stay in backups]
• [What happens to the school's data when a plan ends and is not renewed]

Availability and support

We aim to keep Cerisean Timetables running on every school day.

• It can still be unavailable at times, for maintenance or a fault
• We tell schools before planned maintenance. [When planned maintenance happens, and how much notice we give]
• Help: support@cerisean.com. [Support hours] [How soon we reply]

Liability

Cerisean Timetables suggests; the school decides. The school checks each timetable before publishing it, and each substitution before sending it.

• [The most we are liable for, such as the fees paid in the last 12 months]
• [Losses we are not liable for]
• [What the law does not let us limit]

Changes to these terms

We email the School admin before a change takes effect. [How many days' notice] [What the school can do if it does not agree]

Governing law

The laws of India. [The courts of which city decide any dispute]

Questions

Write to support@cerisean.com.

Last changed: Monday, 12 Oct 2026.